Welcome To usLEDsupply!

Customer Service

Please call us at 724-264-5001 with any questions or contact us.
We can help you get started, design your LED layout, or custom-make any of our products to fit your needs.

usLEDsupply, LLC
352 Woodland Rd
Mercer, PA 16137

 

Shipping & Delivery
In-stock items are typically shipped out the same or next business day after payment is received/cleared.
Out-of-stock items can be ordered and may take 1-4 weeks in most cases contact us for details.
You may pick up items in Mercer, PA by appointment only.
If you need an item quickly, call us and we will make arrangements for overnight shipping.
On average USPS has the lowest cost and fastest shipping times, they also pick up later then UPS or FedEx so there is a better chance of it going out the same day if you choose USPS

Privacy & Security
We will not sell or use any of your information for anything other than billing/shipping purposes.

Returns & Replacements, and repairs
You should contact us before sending back a defective product as we may be able to solve the problem without returning it.
You must Click Here for to get a RMA # Any returns received without a RMA number will be held until a valid RMA number is provided to us. Items returned in new condition within 30 days will receive refund or credit. Authorized returns after 30 days will be via store credit less any credit card fees and 15% restocking fees.
Defective items will be repaired or replaced, controllers damaged due to misuse, direct short or lighting will be repaired at cost.
We stand behind all the products we sell and guarantee them for at least 90 days for power supplies and 1 year for all other led products unless otherwise stated.

Ordering
You can order both in-stock and out-of-stock items from our website.
We try to keep all items in stock. However, with the ever increasing demand and some large orders some products can and do sell out so if possible please let us know if you are planning to place a large order and we will make sure to reserve or get enough made and in stock for you.
We have access to many additional products which are not yet listed on this website. If there is something you need, please let us know and we will check on its availability.
 
Payment, Pricing & Promotions
LEDs are a fast-growing and ever-changing product, therefore prices are also ever-changing, usually a positive change!.
Contact us if you are interested in wholesale sales, becoming a dealer, or quantity discounts.
You may pay by PayPal, Amazon, Cash, Check, Money Order, or Wire Transfer. Contact us for any additional payment options/inquiries.
If you find the same item somewhere else for less let us know and we will do our best to match or beat their price as we try hard to have the best products at the lowest prices.

Viewing Orders
Log in to "My Account" and check the status of your orders.
if you didn't make and account check your email for order details and invoices
 
Updating Account Information
Log in to "My Account" and update your information and shipping address.